Dear Mr. Tuzzi,
I have been a customer of your Cedarhurst cleaners since soon after I moved to the area in 2007. I tried a number of different cleaners in the 5 Towns on acquaintances’ recommendations and after disappointing experiences with those others I felt my clothes were extremely well cared for by your manager Marc. He is extraordinary in his professionalism, expertise and devotion to his customers’ satisfaction.
I moved from the area in 2014 but I circle back to Marc for anything important or too dear to risk, even though I am about an hour’s drive away (without traffic). Besides the immaculate job he always does of the tricky dry cleaning tasks I bring to him, I rely on his oversight when I need the services of a tailor. Whoever the tailor is doesn’t matter to me as long as Marc is supervising. I recently brought in a dress I plan to wear to my son’s wedding to be significantly modified. Although the tailor initially seemed confident he could easily accomplish what I told him I wanted done, it took many visits and efforts to finally get it right. Under any other circumstances I would have panicked by how difficult a time the tailor seemed to be having and it did feel that the dress was beyond redemption at a certain point, but my confidence in Marc kept me calm and paid off big time when it was finally delivered to me absolutely perfect.
I am familiar with what it is like to run a small business and how nearly impossible it is to find someone trustworthy, hard working and knowledgable to run a branch. You have a gem in Marc.

